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Dispatcher

Are you an energetic and detail-oriented individual who wants to be an integral member of a winning team? Are you looking for job security AND job satisfaction? If so, you owe it to yourself to learn about the DISPATCHER opportunities that exist within TUDI Mechanical. We are raising the bar and changing the industry! 

Our approach is unique and our team is committed to making a difference. At TUDI, employee satisfaction is as important as customer satisfaction. 

TUDI Mechanical Systems, Inc. (http://www.tudi.com ) Repeatedly voted among the Top Work Places in the Pittsburgh area by the Pittsburgh Post-Gazette and named one of the best contractors on the U.S. East Coast by Air Conditioning, Heating and Refrigeration News! Founded in 1987, TUDI Mechanical Systems has evolved into the premier Mechanical Contractor solution in the Pittsburgh and Tampa Markets. Our business philosophy and strategic initiatives consistently produce double-digit growth results.

Employee Benefits:

  • Family Healthcare premiums PAID IN FULL!
  • 401k with company match
  • Profit-sharing plan with company contribution 
  • Competitive vacation package
  • Incentive bonuses
  • Company smart phone

Primary Responsibilities:

  • Receive and prioritize commercial and residential service requests.
  • Facilitate technician assignments and scheduling.
  • Communicate with supervisor and other departments to ensure operational effectiveness of our service fleet.
  • Provide timely and courteous responses to all customer requests/inquiries.
  • Update and maintain customer database

Skills:

  • Ability to multi-task and manage multiple priorities.
  • Active listener with excellent communication skills.
  • Ability to develop and maintain rapport with customers.
  • Teamwork mindset and personable nature.
  • Strong organizational skills and attention to detail.

Basic Qualifications:

  • High School or Vocational School education.
  • Minimum of three (3) years dispatching experience.
  • General familiarity with Pittsburgh and surrounding area (distances/highways/etc.)

 

 

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