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TUDI Mechanical Systems, Inc. (www.tudi.com) – Voted the #1 Work Place in the Pittsburgh area by the Pittsburgh Post-Gazette and named one of the best contractors on the U.S. East Coast by Air Conditioning, Heating and Refrigeration News!  Founded in 1987, TUDI Mechanical Systems has grown into this premier mechanical contractor in both the Pittsburgh and Tampa Markets.  Our philosophies and strategies have led us to consistent double digit growth.


TUDI Mechanical Systems is looking for an experienced DISPATCHER in our Pittsburgh, PA office.  The need for this position is due to the result of our growth in the Pittsburgh market.  This role will report to the Commercial Operations Manager.

BENEFITS:

  • 100% company paid Family health care premiums.
  • 401K with company match.
  • Profit-Sharing plan with company contribution.
  • Performance based Bonuses.
  • Company Smart phone.


RESPONSIBILITIES:

  • Point of contact for commercial and residential service requests and technician assignments.
  • Facilitate the operational effectiveness of our service fleet.
  • 100% quality on all customer service calls and ensure timely response to customer requests.
  • Assist in the supervision and implementation of the Department's scheduling processes.
  • Monday to Friday - Daylight dispatching responsibilities.
     

SKILLS:

  • Ability to manage multiple priorities.
  • Must possess good customer service and communication skills.
  • Engaging and pleasant phone presence.
  • Strong analytical and problem solving skills.

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BASIC QUALIFICATIONS:

  • High School or Vocational School Education.
  • 3+ years of dispatching experience.
  • General familiarity with the Pittsburgh area (distances/highways/etc.).

 

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